Reviews

Review:
perfect location and friendly staff
Answer:
Dear Guest, thank you so much for your reply. We are happy that you had a great stay with us. Hope to see you soon again in our Das Hopfgarten Familotel Tirol. Your Host, Laura Oberaigner

Review:
We had a great holiday, again. We would love to come again next year.
Answer:
Dear Guest, thank you so much for your reply. We are happy that you had a great stay with us. We are glad to see you next year again in our Das Hopfgarten Familotel Tirol. Your Host, Laura Oberaigner

Review:
very relaxed, healthy food, friendley staff, clean
Answer:
Dear Guest, thank you so much for your reply. We are happy that you had a great stay with us. Hope to see you soon again. Your host, Laura Oberaigner

Review:
Compared to previous years it was not as good this year: we had a cold shower several times this week (room 125 - I already complained at the reception), and the whole week there was no kids club in the evening - I also complained about this at the reception. They said that the Chef would get back to me, but no response yet. Please get in touch with me at +316-12305784
Answer:
Dear Guest, thank you for your review. We are very pleased that you have been coming to us for so many years and hope that you enjoyed your stay with us again this year. However, we are very surprised by your comment on the opening hours of the Happy Club. Our Happy Club is always open from Sunday to Friday from 9 a.m. to 8.30 p.m. and there were no extraordinary closing times during your stay. Unfortunately, we did not receive any complaints about this at the reception otherwise we would have cleared this missunderstanding already during your stay. I will be happy to contact you again by phone to talk to you personally about this. We would be very pleased to welcome and pamper you once again and to be able to completely inspire you with us. Your host Laura Oberaigner

Review:
We had a lovely ski holiday, thanks to all the friendly staff and the great food!
Answer:
Dear Guest, thank you very much for your review. We are happy that you had a great stay with us. We hope to see you soon again in our Das Hopfgarten Familotel Tirol. Your host, Laura Oberaigner